REFUND POLICY.
Last updated October 26, 2026
All sales are final
Because of the nature of research materials, all sales are final. We do not offer refunds, returns, or exchanges once an order has been paid.
Before you pay
Please review your order carefully. If you need to change or cancel an order, contact us at [email protected] before you send payment. Unpaid orders can be cancelled at no cost.
Shipping issues
Packages are shipped via FedEx. If a package is lost, delayed, or damaged in transit, contact us at [email protected] and we will help you file a claim with FedEx. Any recovery is subject to the carrier's claims process.
Questions
If you have a question about an order, email [email protected] with your order number.